Keeping You In Contact With Current And Future Customers

Are you looking for highly trained and experienced outreach agents who can deliver your message with courtesy and professionalism? Look no further than The Outreach Professionals! Our agents have provided expert service in an array of outreach service formats.

We conduct regular quality assurance monitoring, weekly coaching sessions, and rigorous testing to ensure that our agents are well-versed in your company’s products, processes, and services to achieve the results that you are looking for.

Our agents are available around the clock, year-round for both inbound and outbound services, ensuring that we never miss a contact opportunity. Our leadership team consists of award-winning Outreach professionals with over 35 years of experience in the industry.

We hand-pick each agent assigned to your team based on their prior experience and expertise. We provide in-depth training, keep detailed records of each project in order to prepare you for future needs and changes. Trust The Outreach Professionals to be your strategic partner in keeping in touch with your current and future customers.

Our Most Popular Services

• Appointment Setting
• Event Registration
• Reminder/Thank You Calls
• Contact Acquisition
• Lead List Building
• Account Inquiries
• Client Reactivation
  

• Order Entry
• Answering Service
• Account Inquiries
• Bulk Emails Sends
• Internet Research
• Survey Calls
• Pre Campaign Surveys
  

If you don’t see what you need, just ask, we have highly skilled and adaptable agents to assist you with contacting and retaining current and future customers

Why Work With Us?

SCALABILITY AND FLEXIBILITY: We are available for short-term, long-term, one-time or holiday projects

INCREASED REVENUE STREAMS: Having the right contact information, knowing what your ideal customer is looking for, reminders of upcoming events are just some of the ways that we assist you in growing the possibility of success

AVAILABILITY: We are there when you can’t be, allowing you to focus on operations or providing work/life balance for staff, we have you covered.

TRAINED PROFESSIONALS Our team is hand selected by their abilities and experience, there is no need to delay business for long training sessions - our expert team are pioneers in the industry.

Notable Statistics

82% of buyers accept meetings with companies that proactively reach out

54% of customers will disconnect if left on hold for long periods

94% of consumers prefer a live person to answer their inquiries

57% of C-Level prospects prefer to be contacted via phone call

$41 Billion is the cost of missed opportunities and wrong information in today’s marketplace - Allow us to keep you in contact with today’s consumers

What Our Clients Say

"Michelle did an excellent job helping me research potential new suppliers. She understood the assignment very well, dove right into finding companies online, and when she found an online directory checked in with me to make sure she was on the right track. Highly recommended - I'll hire her again the next time I need some research done!"

"Response to our survey was insightful and valuable to our study. Appreciate the thorough work and quick turnaround!"

"It was a real pleasure working with Michelle. She understood the tasks, came up with her own list of leads, called them, and provided comprehensive information about the outcome of the calls. She also provided valuable advice and insights by herself beyond the scope of the assignment. If you are looking for a hands-off experience by a hands-on freelancer who works with your success in mind I can absolutely recommend Michelle! I'm looking forward to working with her again in the future. Great experience!"

CONTACT

The Outreach Professionals

‪(309) 431-1462‬

Inquiries@theoutreachprofessionals.com